Refund and Returns Policy for Road Life Gadgets

**1. Returns**

We want you to be completely satisfied with your purchase from Road Life Gadgets. If you are not satisfied, you may return items under the following conditions:

• **New, Unused Items:** If the item is new, unused, and in its original packaging, you can return it within 30 days from the original purchase date. A 10% restocking fee will be applied.

• **Used Items:** If the item is used but returned in its original packaging, you can return it within 30 days from the original purchase date. A 30% restocking fee will be applied.

• **Non-returnable Items:** We do not accept returns of used products without their original packaging.

**2. Return Process**

To process a return, follow these steps:

• **Contact Us:** Initiate a return request by contacting our customer service at info@roadlifegadgets.com. Provide your order number and the reason for the return.

• **Prepare the Package:** Ensure the item is securely packed in its original packaging. If the original packaging is not available, you may purchase suitable packaging from us.

• **Ship the Item:** Ship the item back to us at the following address:

  •    Road Life Gadgets
      Attention: Returns Department
      401 S. Palestine #138
      Athens, Texas 75751

• **Include Documentation:** Include a copy of your original receipt or invoice and ensure your complete contact information, including your phone number and shipping address, is included within the shipment.

**3. Refunds**

Once we receive and inspect your return, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. Please note the following:

• **Restocking Fees:** A 10% restocking fee applies to new, unused items, and a 30% restocking fee applies to used items.

• **Shipping Costs:** You are responsible for the shipping costs associated with returning the items to us.

• **Credit Card Fees:** If you paid for your order using a debit or credit card, an additional 3% fee will be deducted from your refund.

**4. Exchanges**

If you need to exchange an item for a different one, follow the return process to send back the original item and place a new order for the desired item. The same restocking fees and return conditions apply.

**5. Damaged or Defective Items**

If you receive a damaged or defective item, contact us immediately at info@roadlifegadgets.com with your order number and a description of the issue. We will arrange for a replacement or refund at no additional cost to you.

**6. Contact Us**

For any questions or concerns about our Refund and Returns Policy, please contact us at info@roadlifegadgets.com. We are here to help and ensure your satisfaction with our products.

**Effective Date: 07/17/24**

Thank you for shopping with Road Life Gadgets!